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Last year Duke implemented mandatory background checks (paid for by Duke) for all volunteers. This is a multi-step process, so please be patient as we must comply with Duke’s regulations.

Step 1: Check your calendars to see which games you are available
Step 2: Email your full name & email address to Amy Hale, amybhale@mac.com, along with which games you would like to volunteer. Note: Names must be 100% accurate.
Step 3: Amy will send to the information to Duke
Step 4: Duke will contact you via email (check your junk mail) with a link to complete the background check.
Step 5: Complete the submission process within 48 hours of receiving the email from Duke.

Thank you for reading all this information and know the PTSO appreciates all of our volunteers! Please contact amybhale@mac.com with any questions.

Read below from Duke on what to expect in your email:

The background check process is the one used by Duke University for hiring; therefore, the language is appropriate for new employees and not volunteers. The email is auto-generated and cannot be modified so wording will be geared toward employees. You and your volunteers are not being hired by Duke.

Please provide all request information. Sometimes additional information is required. Duke/Infomart will contact you directly during this process.

Here is what you will see when invited via email to start the background check. Be sure to check your SPAM/Junk folders for this email just in case.

SAMPLE ONLY!! This real link will be emailed separately to every person:

Congratulations on making it to the next step of employment to Duke.

As it may have been explained by your hiring manager, all employment opportunities at Duke University and Duke University Health System are subject to a criminal background history check. It is very important that you fill out this request within 48 hours of receiving this email.

Please click here to begin

(Link to submission form)

If you are unable to complete this request within 48 hours, you must contact your hiring manager

If you do not have access to a computer, public computers are available at several locations:
Any of the local public libraries

The Durham JobLink Career Center
Main Office
1105 South Briggs Ave.
Durham, NC 27703
Phone: (919) 560-6880
Hours of Operation: M-F 8:30 a.m. to 5 p.m.
Northgate Mall
1058 W. Club Blvd., Suite 848
Durham, NC 27701
(919) 354-2748

There are also computers located in the lobby of Duke Human Resources located at:
705 Broad St.
Durham, NC, 27707.
M-F 8:30 a.m. to 4:30 p.m.

It was sent at the request of Duke University- Recruitment by InfoMart, their background screening provider. If you have any questions, you may contact InfoMart at (800) 800-3774 option #2.

The information contained in this email is privileged, confidential and protected by disclosure. If you think that you have received this email message in error, please REPLY with “RECEIVED IN ERROR” in the Subject Box. We apologize for any inconvenience and thank you for your time.